Superfly owns and operates call centers in California and Costa Rica and provides clients with unparalleled service options in both Spanish and English. Superfly’s call center management team has over 40 years of combined experience providing inbound/outbound telemarketing, dedicated agent and shared pool customer service and lead generation services. Superfly uses all of it’s call center services for it’s own internal campaigns and has spent years developing and perfecting the processes and procedures necessary for a successful campaign and positive customer experience. Both centers have dedicated full-time training and quality assurance staffs and ensuring the highest levels of quality and proficiency. All calls are recorded and can be stored for review or submitted to clients on a daily basis.